Please make sure you pack your return securely. We cannot accept unwanted/incorrect items that have been opened. If your package tracks as delivered, but you have not received it, please inquire with your local FedEx, mail carrier or at your local post office branch. We do not provide a refund or replacement for items that have been scanned as delivered by FedEx, Post Office or SF Express. We will not refund after such date for any reason whatsoever.Īll items must be in original condition and show no signs of use, and must be returned in original vendor packaging. Requests for refunds must be made within 30 days of the purchase date. Provided the items are still available, we can re-send the items at your request one time only and you will have to pay all shipping fees. If items are not delivered because you gave us incorrect information, or because your post office was unable to deliver the package because there was no-one to receive it, We will refund you for the cost of the items only, but not for the postage charges. All costs, duties, fees, or taxes are your responsibility and will not be refunded to you. In the event you refuse your package, only the purchase price will be refunded. There will not be a shipping charge for this exchange.įor international returns, any customs or import duties, taxes and all other charges paid on return shipments are the solely your responsibility. If a replacement isn't available, we will offer you a store credit or refund (your choice). However, if an item is defective (sealed and unused) Please send us proof of item and we will be happy to exchange the defective copy for a replacement of the same item within the first week after receiving the return item from you. All original product is sealed or brand new condition.
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